Payment, Policies & General Info
What payment methods do you accept?
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We accept cash, credit cards (Visa, Mastercard, Amex, Discover), and debit cards. We also support contactless payments like Apple Pay and Google Pay. Unfortunately, we don't accept checks. If you're paying for a large group, let your server know and they can split the bill for you.
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Is gratuity included in my bill?
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For parties of 6 or more, we automatically add an 18% gratuity to the bill. For smaller groups, gratuity is not included, and tips are appreciated for great service. Our servers, bartenders, and kitchen staff work hard to give you an amazing experience, and your tips support them directly.
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Do you have WiFi?
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Yes! We offer free guest WiFi. Ask your server or bartender for the password, and they'll get you connected. Whether you need to check your phone, post photos of your food, or stay connected, we've got you covered.
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Are your restrooms clean and accessible?
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Absolutely. We maintain clean, well-stocked restrooms that are regularly checked throughout the day and night. Our facilities are ADA-compliant and accessible to all guests. If you ever notice an issue, please let our staff know immediately and we'll address it.
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What if I left something at Katy Jakes?
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If you left something behind, call us as soon as possible and describe the item. We keep a lost and found for items left by guests. We'll do our best to locate your item and hold it for you to pick up. Please note that we're not responsible for lost or stolen items, so keep an eye on your belongings during your visit.
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Do you sell gift cards?
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Yes! Katy Jakes gift cards make the perfect present for birthdays, holidays, or any occasion. You can purchase them in-person at the bar or contact us to arrange a gift card. It's the gift of great food, drinks, and unforgettable nights.
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How can I follow Katy Jakes on social media?
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Follow us on Instagram, Facebook, and Twitter for the latest updates on events, live music, drink specials, and behind-the-scenes content. We post regularly and love engaging with our community. Tag us in your photos when you visit — we might feature you on our page!
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How do I contact Katy Jakes?
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You can reach us by phone or through our website contact form. For reservations, event bookings, or general questions, give us a call and we'll be happy to help. You can also DM us on social media — we're responsive and here to answer your questions.
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Is Katy Jakes a safe environment?
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Absolutely. We prioritize the safety of our guests. We have trained security staff on busy nights, and we check IDs at the door to ensure compliance with age restrictions. Our staff is trained to handle any issues professionally and discreetly. If you ever feel uncomfortable or unsafe, please let a staff member know immediately, and we'll address it. We want everyone to have a great, safe time at Katy Jakes.
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What are your health and safety protocols?
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We follow all California health and safety guidelines to ensure a clean, safe environment. Our staff regularly sanitizes high-touch surfaces, and we maintain cleanliness standards in the kitchen, bar, and dining areas. If local health guidelines require masks or other protocols, we'll communicate that to guests and comply fully. Your health and safety matter to us.
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What should I order if it's my first time?
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If it's your first visit, start with our Katie Jakes Classic Hamburger and pair it with Chili Cheese Fries. For drinks, ask the bartender for a house cocktail recommendation. If you're here for breakfast, the Big Jake Ham Steak and Eggs is legendary. Our staff loves making recommendations, so don't be shy — tell us what you're craving and we'll guide you to the perfect meal.
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What genres of music do you feature?
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We feature a wide variety of genres including rock, indie, alternative, acoustic, hip-hop, and EDM. Our live bands range from high-energy rock groups to soulful acoustic sets, and our DJs spin everything from current hits to throwback classics. There's something for every music taste at Katy Jakes. Check our event calendar to see what's coming up next!
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Is Katy Jakes good for a date night?
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Definitely! Our neon lighting and energetic vibe create a unique atmosphere perfect for date nights. Whether you want a cozy booth for conversation over dinner or want to enjoy live music together, Katy Jakes has the right vibe. We recommend coming earlier in the evening (before 9 PM) if you want a more intimate, relaxed setting. Later at night, the energy picks up and it becomes more of a lively nightlife scene — both are great, just depends on what you're looking for.
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Do you host trivia nights or game nights?
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We occasionally host special event nights including trivia, bingo, and themed game nights. These events are posted on our event calendar and social media. If you're interested in a specific type of event, let us know — we're always looking for new ways to engage with our community and make every visit fun and memorable.
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Do you have a loyalty or rewards program?
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While we don't currently have a formal rewards program, we love our regulars and often offer special deals and perks to frequent guests. Follow us on social media and sign up for our email list (if available) to get notified about exclusive promotions, happy hour deals, and VIP events. We appreciate our loyal customers and always find ways to show it.
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Do you offer military or first responder discounts?
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We deeply appreciate the service of our military members and first responders. While we don't have a formal discount program at this time, we occasionally run special promotions for veterans, active military, police, and firefighters. Ask your server or check our social media for current offers. We're committed to supporting those who serve our community.
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Do you have weekend brunch?
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Since we open at 11 AM every day, you can absolutely enjoy a late-morning brunch on weekends. Our full breakfast menu is available as soon as we open, so you can get pancakes, omelets, steak and eggs, and more. It's the perfect way to start your Saturday or Sunday — especially if you were here late the night before!
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Do you have daily or weekly specials?
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Yes! We run daily and weekly specials on food and drinks. Check our social media, website, or ask your server. We love surprising guests with limited-time offers, seasonal items, and exclusive promotions. Following us online is the best way to stay updated.
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Are you considerate of neighbors and noise levels?
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Absolutely. While we're a lively bar with music and entertainment, we're respectful of our community and neighbors. We monitor sound levels and comply with all local noise ordinances. We're proud to be part of Covina and take that responsibility seriously.
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Do you have sustainability or eco-friendly practices?
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We're committed to doing our part. We recycle waste, minimize food waste where possible, and source ingredients locally when we can. We're always working to improve our sustainability efforts and be responsible stewards of our community and planet.
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Can my band play at Katy Jakes?
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We're always looking for talented local musicians! If you're in a band and want to perform, contact us with your EPK (electronic press kit) or links to your music. We book bands that fit our vibe — rock, indie, alternative, and high-energy performances. Let's make some noise together!
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Can I take photos or videos at Katy Jakes?
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Absolutely! We encourage you to capture your memories and share them on social media. Our neon lighting makes for great photos. Just be respectful of other guests' privacy. If you're a professional photographer/videographer looking to shoot content, please contact us first for permission.
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How long is the wait on busy nights?
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Wait times vary based on crowd size. On Friday and Saturday nights, especially during live music, waits can be 15-45 minutes for walk-ins. Our host will give you an accurate estimate and you can wait at the bar with a drink. Reservations skip the wait entirely.
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Do you sell Katy Jakes merchandise?
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We occasionally have branded merchandise like t-shirts, hats, and stickers. Ask at the bar or check our social media for availability. Show your Katy Jakes pride and rep the best bar in the San Gabriel Valley!
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Do you have pool tables or games?
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Our main entertainment is live music, DJs, and karaoke, but we have TV screens for sports and a lively bar atmosphere. While we don't have pool tables or arcade games, the energy and entertainment more than make up for it. Come for the music, stay for the vibes.
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Can I request songs when there's no live music?
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When we don't have live entertainment, we play a curated playlist that matches our vibe. While we don't have a traditional jukebox, you can always ask your bartender or server if they can accommodate requests. We want you to enjoy the soundtrack to your night.
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Do you have seasonal or holiday menus?
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Yes! We introduce seasonal specials throughout the year, especially around major holidays. Think special cocktails, limited-time dishes, and themed food and drink combos. Follow us on social media to catch these exclusive offerings before they're gone.
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Are you hiring? How do I apply to work at Katy Jakes?
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We're always looking for talented, energetic team members! If you're interested in joining the Katy Jakes crew as a server, bartender, cook, or host, stop by in person to fill out an application or email us your resume. We value great customer service and positive energy.
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Do you offer catering services?
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While we don't do traditional offsite catering, we can arrange food platters and large orders for pickup or delivery for your events. Contact us with your party size and menu preferences, and we'll work out a package. Our food is perfect for parties, corporate events, and celebrations.
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What's the best time to visit if I want it less crowded?
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If you prefer a quieter, more relaxed vibe, visit us weekday afternoons or early evenings (before 8 PM). Lunch and early dinner hours are perfect for conversation and enjoying our food without the nightlife energy. Weekends after 9 PM are our busiest, most energetic times.
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Do you feature local craft beers?
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Yes! We rotate our tap selection to include local San Gabriel Valley and Southern California craft breweries. We support local businesses and love showcasing regional talent. Ask your bartender what's currently on tap — you might discover your new favorite beer.
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Where can I leave a review for Katy Jakes?
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We'd love to hear about your experience! You can leave reviews on Google, Yelp, TripAdvisor, and Facebook. Your feedback helps us improve and helps others discover Katy Jakes. If you had a great time, please share it — and if something wasn't right, let us know directly so we can make it better.
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Who owns/runs Katy Jakes?
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Katy Jakes is a locally-owned bar and grill run by people who are passionate about great food, drinks, and nightlife. Our management and staff are dedicated to making every visit memorable. You'll often see owners and managers on the floor — we're hands-on and care deeply about our guests and community.
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What is Katy Jakes known for?
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We're known for our neon-noir nightlife aesthetic, live music, great burgers, and energetic atmosphere. Locals love us for our consistency, quality food, strong drinks, and welcoming vibe. We're becoming the nightlife destination in Covina and the San Gabriel Valley — a place where great nights happen.
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What makes Katy Jakes different from other bars in the area?
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Our signature neon lighting, consistent live entertainment, full menu, and late-night kitchen set us apart. We're not just a bar — we're a bar & grill with a nightclub vibe. You can get a full meal at midnight, catch a live band, and enjoy craft cocktails all in one place. That's rare in the San Gabriel Valley.
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Has Katy Jakes been featured in any media or publications?
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We're building our reputation as Covina's premier nightlife destination, and word is spreading! Follow our social media for press features, blog mentions, and influencer visits. We're proud of the buzz we're creating in the San Gabriel Valley food and nightlife scene.
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What's your signature drink?
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Ask your bartender for our house specialty — they'll craft something unique based on your preferences. Our bartenders are artists who love experimenting with flavors. Whether you like sweet, strong, fruity, or classic cocktails, they'll make the perfect drink for you.
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Do you recognize regular customers?
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Absolutely! We love our regulars and get to know our frequent guests by name. You'll often get better service, insider info on upcoming events, and occasional perks when you become part of the Katy Jakes family. We're a neighborhood bar at heart — we value loyalty and community.
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How long has Katy Jakes been around?
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Katy Jakes has been serving the Covina community and building our reputation as a top nightlife destination in the San Gabriel Valley. We're constantly evolving and improving, but our commitment to great food, drinks, and entertainment stays the same. We're here for the long haul.
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How many TVs do you have for watching games?
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We have multiple large-screen TVs positioned throughout the bar so you can catch the game from almost any seat. We show NFL, NBA, MLB, UFC, and major sporting events. Great food, cold beer, and sports — the perfect combo for game day.
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Are you open on holidays?
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We're open most major holidays, though hours may vary. Check our website or social media for holiday hours. We're a popular spot for New Year's Eve, Thanksgiving, Christmas Eve, and other celebrations. When everywhere else is closed, we're often here for you.
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Do you offer student discounts?
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While we don't have a formal student discount program, we occasionally run special promotions that are great for college students. Follow us on social media for happy hour deals, drink specials, and event promotions that help you have a great night without breaking the bank.
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How do I provide feedback or make a suggestion?
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We welcome all feedback! You can speak to a manager during your visit, call us, email us, or message us on social media. We take every comment seriously — whether it's praise, constructive criticism, or suggestions for improvement. Your input helps us serve you better.
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If I could only order one thing, what should it be?
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That's tough! But if we had to choose: get the Katie Jakes Classic Hamburger with Chili Cheese Fries and pair it with one of our craft cocktails. It's the quintessential Katy Jakes experience — quality, flavor, and satisfaction all in one meal. You won't be disappointed.
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What if my question isn't answered here?
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No problem! Contact us directly by phone, email, or social media DM. Our team is always happy to answer your questions, provide more info, or help you plan your visit. We're here to make sure you have all the information you need for a great experience at Katy Jakes.
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